Refund Policy

The AI Employee Launch Kit is a digital product generated from information supplied by the buyer. Because delivery begins promptly and the output is personalized, completed purchases are generally final once the purchased Launch Kit has been delivered or accessed.

When we will help

Contact us within seven calendar days of purchase if:

• you were charged more than once for the same purchase;
• you paid but did not receive access or delivery;
• a technical failure prevents you from accessing the purchased product; or
• the delivered product is materially incomplete because of a failure in our service.

We will first try to correct the problem or redeliver the product. If we cannot do so within a reasonable time, we may issue a full or partial refund as appropriate.

What is not normally refundable

• Changing your mind after the digital product has been delivered or accessed.
• Dissatisfaction based only on a hoped-for business outcome or revenue result.
• Problems caused by inaccurate, incomplete, or unsuitable information supplied by the buyer.
• Requests made more than seven calendar days after purchase, except where required by law.

How to request help

Email hello@yourkindofai.com with the purchaser email address, approximate purchase date, and a short description of the issue. Do not send full payment-card information. Approved refunds are returned to the original payment method through Square and may take additional time to appear depending on the financial institution.

Your legal rights

This policy does not limit refund, cancellation, or consumer rights that cannot be waived under applicable law.